Shipping policy
Welcome to Cavy Fishing! We're committed to getting your gear to you as quickly and efficiently as possible. Below are the details of our shipping policy:
Processing Time
- Orders are typically processed within 1-2 business days.
- Orders placed after 2 PM or on weekends and holidays will be processed on the next business day.
Shipping Options
We offer a variety of shipping options to fit your needs:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 1-3 business days.
- International Shipping: Estimated delivery times vary depending on the destination country (see below for more details).
Shipping Rates
- Shipping rates are calculated based on the weight, dimensions, and destination of your order.
- You can view the shipping cost during checkout before completing your purchase.
International Shipping
- We ship to most countries worldwide.
- Delivery times may vary based on customs processing in the destination country.
- Customers are responsible for any applicable customs duties, taxes, or fees.
Order Tracking
- Once your order is shipped, you'll receive a confirmation email with a tracking number.
- Use this tracking number to monitor your shipment's progress on the carrier's website.
Lost or Delayed Shipments
- If your order hasn't arrived within the estimated timeframe, please contact us at info@cavyfishing.com.
- We'll work with the carrier to resolve any issues as quickly as possible.
Changes or Cancellations
- If you need to change or cancel your order, please contact us within 12 hours of placing it.
- Once an order is shipped, changes or cancellations may not be possible.
Incorrect Shipping Information
- Please double-check your shipping address during checkout.
- We're not responsible for packages delivered to an incorrect address provided during checkout.
Thank you for choosing Cavy Fishing!
