Do you offer World Wide shipping?
Yes we ship Cavy products world wide
What is the return policy?
Returns can only be made if product is damaged (not incorrect order) at the time of receiving package, picture or video evidence must be shown clearly to be valid. Returns can only be made if valid and contact has been made within 48hrs of receiving the order.
Do you offer exchange on mistake orders?
Yes replacements can be made, for example if wrong color or size was chosen. However the item must be not used and in original condition, picture and video evidence will need to be shown to validate the exchange. Customer will cover all shipping and associated costs for exchanged items. Exchanges can only be made if valid and contact has been made within 48hrs of receiving the order.
Default store currency.
The default store currency is in USD, unless selected otherwise.